Beautiful Thinking.

Culture isn’t a Campaign – It’s the Operating System

At this year’s BeautyMatter FUTURE50 in New York, hosted by Kelly Kovack, Founder of BeautyMatter, one panel stood out for its clarity and conviction.

Titled “When Where You’re From Is More Than a Brand Narrative,” it brought together three founders building from fundamentally different cultural contexts: Sara Alrashed, Founder of Asteri Beauty (Saudi Arabia); Jun Lim, Founder of Born to Stand Out (South Korea); and Rémi Martini, Co-Founder & CEO of Sarelly (Mexico).

Despite operating in distinct markets, their perspectives converged on a single idea:

Culture is no longer a layer applied to brands. It is the system they are built on.

The Misunderstood Brief

In agency conversations, a familiar request continues to surface:

“We want to build a brand with a strong sense of place.”

What often follows is predictable, visual cues borrowed from geography and campaigns rooted in location. Essentially a narrative constructed around heritage – but applied after the fact.

It’s culture as aesthetic. Culture as storytelling. Culture as a campaign.

But what became clear in that room is that the most relevant brands today are not referencing culture from a distance, they are operating from within it. Culture is not something they communicate – it is something they encode into product, retail, and experience from day one.

And that distinction – between using culture and building from it, is where brands either resonate deeply or fail to connect at all.

Designing From Within

When Sara Alrashed speaks about Asteri Beauty, she avoids the language of inspiration, the brand is not “inspired by” Saudi Arabia – it is built from it.

That difference is structural.

Environmental conditions, such as extreme heat and dryness, directly shape formulation decisions. This isn’t a positioning choice; it’s a functional requirement. Social dynamics inform how the brand shows up physically. Retail spaces are designed as communal environments – places for gathering, conversation, and shared experience – rather than purely transactional points of sale.

Even symbolic elements draw from regional history and cultural references that feel native, not imported.

This is what it means to design from within a context rather than project onto it.

For consumers, the result is intuitive. Authenticity is not something they have to evaluate – it is something they immediately recognise.

The Value of Friction

In South Korea, Jun Lim’s Born to Stand Out operates in one of the most advanced and competitive beauty ecosystems globally.

Here, awareness is not the constraint, consumers are highly engaged, constantly testing, and deeply informed. The challenge is not getting noticed – it’s being trusted.

Lim’s approach is counterintuitive in that environment.

Rather than aligning with dominant aesthetics or trends, Born to Stand Out introduces deliberate tension. From its provocative naming to its distinctive design language, the brand resists homogeneity.

This is not about being disruptive for its own sake. It is a strategic response to saturation.

In a market where everything is optimised for appeal, originality becomes a filtering mechanism. It attracts a specific audience while intentionally excluding others. And in doing so, it builds stronger, more durable affinity.

Because in Korea, the real barrier isn’t discovery – it’s credibility.

And credibility, once missed, is difficult to recover.

Belonging as Infrastructure

In Mexico, Sarelly approaches culture not as identity, but as infrastructure for growth.

The brand does not adapt global beauty norms for Latina consumers. It starts with them as the default.

Product development reflects real, lived needs. Language is native, not translated. Communication feels culturally fluent rather than performative. Content draws from formats that already resonate locally, blurring the line between marketing and entertainment.

Retail extends this logic. Stores are not simply places to purchase – they are spaces for participation, expression, and community-building.

In this context, belonging is not a by-product of brand building, it is the engine.

Particularly in a market that is young, socially driven, and identity-conscious, that sense of cultural alignment accelerates both engagement and growth.

Why Most Brands Get It Wrong

What these founders highlight – implicitly, is a sequencing issue.

Many brands begin with a product, then attempt to layer culture on top through campaigns, collaborations, or visual identity. But culture does not function effectively as an overlay. When applied retrospectively, it often feels superficial or disconnected.

Instead, culture needs to be embedded at the earliest stages of brand creation. It should inform what the brand makes, who it serves, how it shows up, and where it grows.

This requires clarity – and often, constraint.

Because building something deeply relevant means accepting that it won’t resonate universally. It involves making choices that prioritise depth over breadth.

For many brands, that level of specificity feels risky. But in a saturated market, it is increasingly the only path to differentiation.

Rethinking Retail Through Culture

The panel also pointed to an important reframing of retail.

When treated purely as a distribution channel, retail struggles to maintain relevance. But when approached as an extension of culture, its role becomes significantly more powerful.

Asteri’s stores function as social environments, reflecting the communal dynamics of its audience.

Sarelly’s retail spaces act as content ecosystems – designed to be shared, experienced, and amplified.

Born to Stand Out uses physical space to immerse consumers in a distinct brand universe, reinforcing its positioning through every detail.

In each case, retail is not separate from the brand – it is a physical manifestation of it.

It is where culture becomes tangible.

A Different Standard

The takeaway from the FUTURE50 stage is not that every brand needs to anchor itself in geography.

It is that surface-level storytelling is no longer sufficient.

Consumers are increasingly adept at distinguishing between brands that reference culture and those that are built from it. The former may capture attention but the latter earn belief.

The brands breaking through today are not asking how to appear culturally relevant. They are building systems where culture informs every decision—product, communication, experience, and growth.

Not as a campaign.

But as THE operating system.

The Shift Ahead

For founders, marketers, and investors, this signals a shift in how brands need to be built and evaluated.

Cultural relevance is no longer something that can be retrofitted through creativity, it must be structurally embedded.

That requires deeper proximity to the consumer, stronger points of view, and a willingness to prioritise resonance over reach.

Because increasingly, the brands that win are not the ones that try to speak to everyone.

They are the ones that are understood instantly by someone.

And in today’s market, that is what drives both connection – and growth.

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